Fill Rooms with Satisfied Guests & Have Them Returning Later
There's a room for every dream vacationer and busy business traveller, without having to wrangle valuable minutes for complicated bookings and reservations. Our powerful, unified online guest database saves time and resources for you and your guest. No more tedious queues or harried phone calls. Maximise your bookings 24/7 by putting the power to set a date at your guest's fingertips, online or through their mobile devices. They'll appreciate your hospitality, and will be motivated to enjoy it again.
Access Multiple Traveller Segments over All the Right Channels
Every individual guest represents a specific niche, and finding out what keeps them happy is your key to keep them returning to your venue. Whether it's the romantic getaway or annual company get-together, tell your customers you're ready to greet them via email, SMS and social media. Leverage multiple touch points to gain the widest reach. Survey customers on their satisfaction, then track, segment and visualise the information to hone your marketing. Cooperate with other trade and tourism brands to mutually strengthen customer awareness in far-reaching joint online campaigns, or build your own online promotion fast. Low season? Peak festive periods? Keep the guests coming with eCoupons that target exactly the segment you want to see filling your rooms.
22% of all email marketing revenue stems from activity and lifecycle-based triggers.(DMA "National Client Email Report" - (2013))